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Tag Health Check

Installed Tag Health Check Feature in GTM Assistant

The Installed Tag Health Check feature in the GTM Assistant Shopify app ensures your tracking tags are always functioning correctly. By offering both automated and manual health checks, the app helps merchants maintain accurate and reliable tag setups for their analytics and marketing needs.

How to Access the Diagnosis Feature​

To access the Installed Tag Health Check feature:

  1. Open your Shopify admin panel.
  2. Navigate to the Apps section and select GTM Assistant.
  3. In the GTM Assistant dashboard, click on Diagnosis in the left-hand navigation panel.

This will take you to the Diagnosis Page, where you can view the status of your installed tags and perform health checks.

How the Diagnosis Feature Works​

1. Automated Health Checks​

  • Regular Checks:
    The app automatically checks the health of your installed tags at regular intervals. The frequency depends on your app plan:

    • Higher-tier plans receive more frequent checks.
    • Lower-tier plans may experience less frequent automated checks.

  • Issue Detection:
    If any issues are detected during automated checks, they will appear on the Diagnosis Page, showing:

    • The affected tag.
    • The nature of the issue.
    • A "Fix" button to resolve the issue with a single click.

Example: If your Google Analytics tag is misconfigured, the app will highlight the issue and offer a one-click solution.

2. Manual Diagnosis​

Merchants can also manually trigger a health check for their installed tags, especially after making updates in Google Tag Manager or other platforms.

Steps to Perform Manual Diagnosis:

  1. Go to the Diagnosis Page in the GTM Assistant app.
  2. Click the Perform Diagnosis button.
  3. The app will scan your installed tags to identify any potential issues.
  • Issue Detection and Fixing:
    If the app detects issues, they will be displayed on the screen, and you can click the "Fix" button to resolve them instantly.

Rate Limiting for Manual Diagnosis​

To ensure optimal performance and prevent misuse, the manual diagnosis feature is rate-limited.

  • Button Cooldown:
    If the Perform Diagnosis button is used too frequently, it will be temporarily disabled.

  • Reactivation:
    The button will reactivate after a cooldown period, which varies by app plan:

    • Higher-tier plans have shorter cooldown periods.
    • Lower-tier plans have longer delays before reactivation.

Benefits of the Diagnosis Feature​

  • Improved Tag Accuracy:
    Ensures all installed tags are configured and functioning correctly.

  • One-Click Fixes:
    Simplifies resolving tag issues, requiring no technical expertise.

  • Time-Saving:
    Automated checks and one-click fixes save effort in managing tags.

  • Error Prevention:
    Manual diagnosis is useful after external tag changes, ensuring misconfigurations are quickly resolved.

  • Plan-Based Flexibility:
    Higher-tier plans benefit from more frequent checks and shorter cooldown periods, ideal for larger stores.

FAQs on the Diagnosis Feature​

Q1: What happens if an issue is detected during an automated health check?
A: Issues will appear on the Diagnosis Page. Click the Fix button to automatically resolve the problem.

Q2: Can I perform a manual health check at any time?
A: Yes, but the feature is rate-limited. If the button is disabled, it will reactivate after a cooldown period.

Q3: How often does the app perform automated health checks?
A: Frequency depends on your app plan, with higher-tier plans receiving more frequent checks.

Q4: What kinds of issues can the app detect?
A: The app can detect issues such as:

  • Misconfigured tags.
  • Missing required parameters.
  • Conflicts with other tags.

Q5: Is there a limit to how many times I can use the manual diagnosis feature?
A5:Yes, it is rate-limited. The button will reactivate after a cooldown period 59 minute.

Need Assistance?​

If you have questions about the Installed Tag Health Check feature or encounter any issues, our support team is here to help.

Contact Us: support@webgarh.co.in